01
End dates that flex
Completion slipping again? Tell us and we'll adjust. We'd rather move a date than lose a family halfway through a claim.
Serviced accommodation
Relocation & insurance stays
Somewhere settled to live while you find a house, complete a move, or wait for yours to be put right. Flexible end dates, because none of this ever runs to schedule.
- FlexibleEnd dates on every booking
- 4–6Sleeps, at our family properties
- Same dayResponse on urgent placements
- PetsConsidered at selected homes
The bit between one home and the next
Relocations and insurance placements have one thing in common: you didn't plan to be here, and you don't know exactly when you'll leave. A hotel is unbearable after week two, and a six month tenancy commits you to something you might not need.
Our stays sit in the middle. You get a proper home — bedrooms for everyone, a kitchen, a garden at some properties, space for the boxes you couldn't put in storage — on terms that let you leave when the keys to the real place finally arrive.
We work directly with families, with relocation agents, and with loss adjusters and insurers arranging alternative accommodation after fire, flood or escape of water. If your claim handler needs paperwork in a particular format, tell us and we'll match it.
Made for the in-between
Why these stays suit a move
02
Room for everyone
Two and three bedroom houses and apartments, so nobody is sleeping on a pull-out for three months. Travel cots and stair gates on request.
03
Paperwork insurers accept
Itemised invoices, confirmation of stay letters and direct billing to the insurer or loss adjuster where the claim allows it.
04
Somewhere to put your things
Storage space, garages at some properties, and enough cupboard room that you're not living out of suitcases for a season.
05
Schools and commutes
Tell us the school or the office and we'll suggest areas that keep the run manageable. Disruption is the whole problem — we try not to add to it.
06
Pets considered
Several of our properties take dogs and cats on request. Moving is hard enough without rehoming the family pet for three months.
What's included
- All bills, council tax and full-fibre Wi-Fi in one figure
- Fully furnished and equipped to move straight into
- Linen, towels and a full kitchen inventory
- Scheduled cleaning and linen changes on long stays
- Flexible extension and early-release terms
- Direct billing to insurers where the claim permits
How we handle claims
- We'll speak to your loss adjuster directly if you'd rather not
- Confirmation of stay letters issued on request
- Invoices itemised the way most insurers require
- Notice period on early release is usually two weeks
- Anything the claim won't cover, we tell you before you move in
Questions
Good to know
My completion date keeps moving. Is that a problem?
No — it's normal, and we plan for it. We'd always rather you told us early so we can protect the dates. Extensions are usually a message and a confirmation, not a new agreement.
Can you bill my insurer directly?
In most cases yes, once the claim is agreed and the insurer or loss adjuster confirms cover in writing. We'll issue invoices in whatever format they need.
How quickly can you house us?
For urgent placements after a fire or flood we'll come back the same day and can often have you in within 24 to 48 hours, subject to what's free.
Do you take pets?
At selected properties, yes, usually with a small additional cleaning charge. Tell us the animal and we'll tell you which stays can take it.