Cleaning services

Airbnb & changeover cleaning

Same-day turnarounds between guests, with linen, restock and photo confirmation. The service we built for our own portfolio, now available for yours.

  • Same dayCheckout to check-in turnarounds
  • PhotosSent on every completed clean
  • LinenSupplied and laundered by us
  • 7 daysIncluding weekends and bank holidays

The clean that has to be right by 3pm

Changeover cleaning is a different job to normal cleaning. There's a fixed window, usually between an 11am checkout and a 3pm check-in, and no margin for a cleaner who doesn't show. Get it wrong and it's not a mild inconvenience — it's a one-star review that sits on your listing permanently.

We run changeovers as a logistics operation. Properties get a standing slot in the schedule, teams are assigned to the same properties so they know where everything lives, and we hold spare linen sets so a delayed laundry never delays a guest.

Every clean finishes with photos sent to you. You'll know the property is guest-ready before the guest does, and if something's damaged or missing you'll have the evidence while there's still time to raise it.

What a changeover covers

Everything between one guest and the next

01

Full reset, every time

Kitchen, bathrooms, floors, surfaces, bins, and every room staged back to the way your listing photos look. Not a wipe-round — a proper reset.

02

Linen supplied and laundered

Hotel-quality bed linen and towels, changed every stay and laundered by us. Optional, but most hosts take it once they've tried it.

03

Consumables restocked

Loo roll, hand soap, washing up liquid, tea, coffee, sugar, dishwasher tablets. We track what's running low and top it up without being asked.

04

Photos on completion

A set of photos sent to you the moment the team finishes, so you can confirm the property is ready without driving over to check.

05

Damage and issues flagged

Anything broken, stained or missing gets photographed and reported immediately — while you're still inside the window to claim for it.

06

Cover when plans change

Late checkout, same-day booking, cancellation. Tell us and we'll move the slot. We keep float capacity for exactly this.

In every changeover

  • All bedrooms reset and beds made with fresh linen
  • Bathrooms cleaned, sanitised and restocked
  • Kitchen cleaned, appliances wiped, fridge emptied and checked
  • Floors vacuumed and mopped throughout
  • Bins emptied and put out on collection days
  • Property staged to match your listing photos
  • Photo confirmation sent on completion
  • Damage, breakages and low stock reported

Add on if you need it

  • Linen and towel hire, laundered between every guest
  • Full consumables restock managed by us
  • Welcome packs and guest gifts placed on arrival
  • Key holding and physical guest meet-and-greet
  • Periodic deep clean scheduled around your bookings
  • Internal window cleaning and carpet treatment

How it works

From enquiry to keys

  1. 01

    Send the property details

    Address, beds, bathrooms and how often you turn over. Photos of the listing help.

  2. 02

    Fixed price per changeover

    Priced per visit so your costs are predictable, whatever state the last guest left it in.

  3. 03

    We take a standing slot

    Recurring calendar slot, or link us to your booking calendar so we work from your dates.

  4. 04

    Photos land, guest arrives

    Confirmation on completion every time. You only hear from us if something needs your attention.

Questions

Good to know

Can you do a same-day turnaround?

Yes — that's the bulk of what we do. An 11am checkout and 3pm check-in is a standard window for us, and we build routes around it.

Do you supply the linen?

We can. Most hosts take the linen service because it removes the laundry problem entirely — we hold multiple sets per property, so a delayed wash never delays a guest.

What happens if a guest damages something?

We photograph it and report it to you straight away, usually within the hour. That gives you evidence and time to raise it with the platform while the claim window is still open.

Can you work from my booking calendar?

Yes. Share an iCal link or give us access and we'll schedule cleans directly from your bookings rather than you having to tell us each time.

How much does a changeover cost?

It depends on the size of the property and whether you want linen and restocking included. Send us the bed and bathroom count and we'll give you a fixed price per changeover.

All frequently asked questions

Stop worrying about the 3pm deadline

Tell us how many properties you turn over and how often, and we'll come back with a fixed price per changeover.

Or email us directly at hello@cosykey.co.uk